The £5.2 million fund will be spread over two years and will help customers who are vulnerable to society.
Social Enterprise Direct Ltd, based in Glasgow, has been appointed to act as an independent administrator of the fund.
The hardship fund will award grants to customers depending on their circumstances.
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From 2017, ScottishPower will add unclaimed credits from customers to the hardship fund once they are two years old.
Neil Clitheroe, ScottishPower CEO of Retail and Generation has stated that once customers switch energy provider, it may not be possible to reunite them with unclaimed credits.
He said: "We think that it makes sense to use this money in a hardship fund to provide assistance for some of our most vulnerable customers in these tough economic times."
For more information, visit http://www.scottishpower.com/
(LM/CD)
