Scottish Water said men purporting to work for the company arrived at a woman's property in the town on Friday, 01 December.
After claiming she had a burst water pipe, they quoted repairs at £500 to the householder. Scottish Water has confirmed it was not working in the area and are treating the incident as a bogus caller incident.
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Scott Fraser, Scottish Water's corporate affairs regional manager for the area, said: "Scottish Water works in local communities across Scotland every day of the year. Our own workers are highly visible and unfortunately there are occasionally people who take advantage of the essential work we do by posing as bogus water employees.
"So we would like to remind all our customers of our essential advice, if we knock on your door, check our photo ID and follow our Three C's rule: Card, Check, Call.
"All our employees, and anyone working on our behalf, carry photo ID which they will happily show on request so don't let anyone in to your home until you are sure of their identity."
(LM)
